Program & Project Manager | Data & Business Insights | Driving Operational Excellence

I am a Strategic Project Leader who drives business transformation through data-driven insights and process optimization, delivering measurable, growth-focused outcomes.

Welcome!

MY background

I am a Strategic Project & Program Manager with 9+ years of experience driving business transformation through data-driven insights, process optimization, and operational excellence. PMP® and CSPO® certified, and actively pursuing CDMP, I specialize in building BI ecosystems, aligning projects with organizational goals, and delivering measurable outcomes. My resilience from national-level sports and a Guinness World Record attempt fuels my commitment to innovation and strategic impact.

Education & Career Timeline

Project Manager - (Business Transformation & Reporting) Regus - IWG, India

Bachelor of Science, Hospitality & Hotel Administration, India

Jul 2011- Jun 2014

Front Office Assistant, Trident, The Oberoi Hotel, India

Reservations Supervisor, The Beatle Hotel, India

Project & Operations Executive (Business Data Insights & Projects) Awfis- India

Post-Baccalaureate Diploma, Business Management, Canada

Program Analyst - Data & Operations SPACES - IWG, Canada

Program Manager - (Program Delivery & Data Reporting) SPACES - IWG, Canada

Jul 2014-Aug 2015

Aug 2015-May 2017

Nov 2017 - July 2018

Aug 2018- Nov 2019

Jan 2020-Dec 2021

Aug 2021- Jun 2022

Jun 2022- Present

Projects

Explore My Project History

From business transformation to data strategy, my project portfolio highlights strategic initiatives where I led cross-functional teams, implemented BI tools, and optimized operations. Each project showcases measurable outcomes, aligning data insights with organizational goals and delivering scalable, high-impact results.

worm's eye-view photography of ceiling
worm's eye-view photography of ceiling

My Services

How I Can Help Drive Your Business Forward

Digital & Operational Transformation
With expertise in process redesign and technology integration, I lead transformation programs that improve efficiency, reduce costs, and elevate business performance across core functions.
Business Intelligence & Data Strategy
I design and implement BI solutions that turn raw data into strategic insights. From KPI frameworks to predictive analytics, I enable smarter decision-making and scalable growth through data-led transformation.
Strategic Program & Project Management
I lead high-impact initiatives that align with organizational goals, managing end-to-end delivery using Agile and traditional methods. My focus: driving measurable outcomes, process optimization, and strategic alignment across departments.
Cross-functional leadership & Stakeholder Engagement
I unite business and technical teams through clear communication and shared vision. Known for fostering collaboration, I ensure stakeholder alignment, executive buy-in, and seamless project execution.
"I strongly recommend Pratiksha for leadership roles. As a client at her centre, I have seen her work closely on multiple projects from creation to completion. Even when things got tough, she maintained her positive attitude. She has come up with brilliant solutions to critical problems. A person with in-depth product knowledge and soft skills. She is truly a valuable asset to the company. #PratikshaBendre"

Sim Singh
Team Lead, Digital Analytics
InfoTrust

Recommendations

clear wine glass
clear wine glass
black flat screen tv turned on near green plant
black flat screen tv turned on near green plant
black and brown headset near laptop computer
black and brown headset near laptop computer
CBU: Business Innovation & Teamwork

Recognized for insightful business analysis and collaborative innovation, tackling challenges professionally.
Regus: Customer Service & Product Expert

Outstanding in customer service and product mastery, known for creativity and sales excellence.
IHM: Excellence in Hospitality

Excelled in hospitality with strong work ethic and pressure management, boosting team success.